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4.6
Bet Credits Up To $60
Bet365  ⭐⭐⭐⭐

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Bet365 Review

  • Betting Markets Variety
    5.0
  • Banking Options
    3.0
  • Mobile Experience
    5.0
  • Payout Speed
    5.0
  • Customer Support
    5.0
Total score
4.6

Bet365 Top Features

  • Cashout Option
  • Live Betting
  • Live Streaming
  • Bet Builder
  • Android &iOS apps
Bet365 Likes
Bet365 Dislikes
  • Diverse sports betting markets
  • Live betting and live streaming
  • Many banking options
  • Android and iOS mobile apps
  • No mobile banking methods
  • Does not accept KShs
  • Limited promotional offers
4.6
By:Absko Otieno

My betting adventure drew me to the Bet365 Kenya website, and it was rather an exciting encounter. I have always heard about this sportsbook, but I have never had an account with them. But before I write this review, I had to test and provide you with an outline of what to expect. I learned that Bet365 is a household name in the Kenyan market, having run the business for over a decade.
Many other bookmakers in the country are Bet365 competitors, but the success story of the latter is based on various factors. Well, let’s get straight to the point. My sessions at Bet365 revealed that this bookmaker has a massive betting market with very reasonable odds. There are other exciting features about Bet365 but they also have drawbacks such as limited banking options.
In this review, you will be able to weigh the good and the bad and decide if this sportsbook is worth your time. Let’s go!

Bet365 Strengths and weaknesses

For the long time that Bet365 has operated in Kenya, it has built on its strengths, but there is still room for improvement.

Bet365 Strengths

  • Availability of a vast sports market

I was amazed at the number of sports listed on the Bet365 website. There are more than 20 types, including soccer, American football, Ice Hockey, baseball, basketball, and more. The favourite market for most punters is soccer which features top European leagues including the English Premier League, UEFA Champions League, and Italian Serie A. I was also able to bet on various Kenyan local events.

  • Reliable customer support

Customer support service is a pillar for any bookmaker that wants to retain existing clients and attract more customers. My first encounter with these officials was quite fulfilling, although I had to wait for some time to receive replies to my emails. The live chat section is most reliable as I could explain my concerns comprehensively with no charges.

  • Live streaming feature

It is rare to find the live stream feature on many of the betting platforms. Thus, it was such a relief to know that I can watch live watches on Bet365. This is a great feature since it allows you to place Bet365 predictions based on the live happenings.

Bet365 Weaknesses

  • Limited Promotions

My greatest motivation for betting is to collect as many rewards as possible. Apart from winning my bets, I would like to earn as many bonuses as possible. I was, however, disappointed that Bet365 does not have many promotional offers like I had anticipated. Nonetheless, the welcome bonus comes in handy to offer an additional boost to your bankroll.

  • Does not accept mobile money transactions

I believe Bet365 could be on another level if it had embraced mobile money transactions. I was surprised that there is no Mpesa or Airtel money among the bookmaker’s banking options. These are the most popular payment methods in Kenya. Luckily, you can use Visa or Mastercard, which is also acceptable in Kenya.

  • No use of Kenyan currency

It is baffling that a bookmaker running a business in Kenya does not accept the Kenyan shilling. When I made my first deposit, the money was converted into dollars. This is tedious because you must keep checking the exchange rates to convert your winnings into Kenyan shillings.

Conclusion

While Bet365 has outstanding pros, the cons are quite prominent, and I would recommend you consider them before signing up.

Bet365 Profile

Website: https://www.bet365.com/Year founded: 2000
License & regulation: Betting Control and Licensing Board of KenyaContact information: support-eng@customerservices365.com,
Address/Headquarters: bet365 House Media Way Stoke-on-Trent Staffordshire ST1 5SZ, United KingdomPayment Methods: MasterCard, Visa, Neteller, Skrill
Features: Bet builder, live streaming, cash out, live bettingApps Devices: Android, iOS
Casino Providers: Ash Gaming, Play’n Go, Genesis Gaming, BluePrint Gaming, QuickspinCasino game types: Live casino, bingo, poker, video slots, table games, jackpots, megaways
Owner: Denis Coates, Peter Coates, John CoatesGame Types: Sports, live

Bet365 Full Review

Now that you know the good and the not soo good aspects of this betting site, let’s get to the review. Some of the highlights of my guide include the registration process, payment methods, sports betting markets, and mobile betting

Bet365 Registration and Welcome Bonus

I found the Bet365 in Kenya registration to be quite long, which can put off. Here is how to create a Bet365 login account.

  • Step 1: From the homepage and click the yellow ‘join’ button on the top right corner of the homepage
  • Step 2: Fill in the registration form. Some of the details required include first and last name, date of birth, email address, and phone number. You will also be required to create your login details, including a username and password. Additionally, you have to include a four-digit security code
  • Step 3: There is a section where you can fill out the Bet365 bonus code if you have any. Also, tick the check box if you wish to receive promotional emails on any new offers
  • Step 4: There is a check box at the end of the registration form which requires you to confirm that you have read and understood the terms and conditions
  • Step 5: You will receive an email verification link. Click on this link to activate your account. Your Bet365 login account is now ready, and you can make your deposit to get started
    When you complete your registration, you qualify for the welcome bonus. New users are welcomed with a 15% welcome offer in bet credits up to $60. While I don’t think this is the most lucrative offer there is out there, any additional boost to your bankroll is always a pleasant welcome

Bet365 Sports Coverage

The sports coverage was so overwhelming. Of course, football is my favourite because there is no day you can ever miss an event. I also love tennis, and I follow Serena Williams as one of the world’s most outstanding players. When I discovered Bet365, tennis competitions were not taking place, so I focused on other sports.
Although I am not a staunch basketball fan, I noticed that the NBA was just heating up, and Bet365 offered the best odds you can find in the market. I tried out a few wagers, but I failed in most of them because I have little statistics on the game. For some reason, I noticed that Bet365 has little interest in the Kenyan football league. While some games were going on, there was little coverage because more focus was on top European leagues.

Bet365 Betting Odds and Markets

The betting options are abundant, with every sport having distinct markets and odds. I learned that Bet365 soccer prediction has the highest number of markets because it has simple results. Some of them include full-time results, match goals, match corners, Asian handicap, and final score. The odds for club leagues are more rewarding than those of national leagues.

Bet365 Payment Methods

Unfortunately, Bet365 has not incorporated mobile money payments among its banking options. In my opinion, this is a limitation since the Kenyan industry runs primarily on mobile money transactions. Many youths who form the most significant Bet365 football prediction percentage use mobile money transfers to deposit their money. With this omission, it seems like Bet365 is targeting the above-average bettors who have e-wallets and banking cards. Nevertheless, the availability of diverse payment options is a pleasant aspect.
At Bet365, you can fund your account via Visa, Mastercard, Skrill, ecoPayz, and AstroPay. Notably, you cannot fund your account in Kenyan Shilling with these options. This means that you will have to incur currency conversion rates.

Bet365 Customer Support

Bet365 customer support service is available on a 24/7 basis, although the sportsbook does not have a telephone number. While I could not get a prompt reply on email, I managed to initiate a conversation in the live chat section. The live support response was swift, which is a great aspect. Generally, the officials are professional and friendly.

Bet365 Mobile App

I downloaded the mobile app with my phone and discovered how much I was missing while using my computer. The Bet365 app is easy to use, and I could view all features on the phone screen, including bonuses and payment options. It was quite a relief to bet away from home with the same satisfaction I get from the desktop. However, if you don’t have enough phone storage, the mobile website works just fine.

Is Bet365 Legal in Kenya?

Security is paramount, especially when you have to share your personal and banking details with an online betting site. One of the security features that I always look out for is licensing. Bet365 is regulated in Kenya under the Betting Control and Licensing Board. Also, I have not heard of any conflict between the Kenyan government and Bet365, so I believe the bookmaker has complied with all set rules.

Bet365 Welcome package

Deposit $10 and receive 15% of that amount in bet credits up to $60
While the Bet365 free bet credits offer is not the most lucrative, the additional funds come in handy to get you started on the site. To claim this offer, you have to make a minimum deposit of $10. I have discussed other additional terms and conditions in the section below.

How to Claim Bet365 Bonus

Claiming the Bet363 bonus is no rocket science. Here is the simple step-by-step process to claim your bonus.

  • Step 1: Complete your registration and make your first deposit
  • Step 2: Go to the ‘Promotion’ section and click on the ‘Claim’ button
  • Step 3: Tick the check box to confirm that you have read the terms and conditions
  • Step 4: Depending on your deposit amount, the bet credits will be added to your account immediately

Before you can claim this offer, be sure to read the terms and conditions. Notably, claiming the bonus offer is optional, and you can always ignore the offer.

Bet365 Welcome Bonus Terms and Conditions

All the terms and conditions at Bet365 are fair. They include:

  • The offer is strictly available for new customers only
  • The welcome bonus lasts for 30 days after activation. Beyond this period, the bookmaker will forfeit any balance
  • Bet credits are not withdrawable, and you can only use them to place wagers
  • If you receive bet credits and your account remains dormant for 90 consecutive days, the bookmaker reserves the right to forfeit it
  • New clients cannot transfer the bonus to another account
  • If Bet365 establishes that you have used part of the welcome bonus on fraudulent activities, the balance will be forfeited, and in extreme cases, your account will be closed
  • Bet365 reserves the right to amend this offer and may cancel it for regulatory or legal reasons

Any Bonus for New Users At Bet365

Get off to a flying start in the casino with a new player bonus of up to $100.

Bet365 Best Sports Features

A betting feature is a recognizable offer or symbol attached to your bet slip. It is no surprise that Bet365 has incorporated some features into its services. They include:

Live Betting

The live betting feature allows players to bet even when the event has begun. Players can read the game and learn the Bet365 tips before wagering. The odds of Bet365 fixed matches during live play are highly volatile, making it harder for a beginner to place bets. However, for a seasoned punter, this should be no problem.

Live Streaming

Most bookmakers that I have used before did not run any live game. Live streaming allows you to follow proceedings of a favorite game and place informed wagers.

Cash-Out Option

This feature is available for users who want to withdraw from a bet even if the game has started. Bet365 gives you the option to make a partial or full cash out.

Bet Builder

I liked this feature because a bettor can personalize a bet and design it according to their preferences. This helps increase your chances of winning.

Bet365 Mobile App

The Bet365 mobile site has a sleek website; all the features remain functional regardless of your screen size. You can easily access the website using your mobile web browser, which is very convenient. Since the Betway mobile layout and navigation were seamless on my phone, I didn’t feel the need to download the Bet365 Kenya app. However, if you prefer using an app, then you can consider the Bet365 download app option.
The download process is simple for both iOS and Android devices. First, visit the mobile app page and click the ‘Download’ button. Make sure you change your phone settings to accept the installation of apps from unknown sources. After fully downloading the apk file, click on it to install the app. All features, including payments, live streaming, and in-play bets, are available on the app.

Bet365 Mobile Promotions

Unfortunately, there are no specific Bet365 mobile promotions. However, you can still access all the available bonuses for desktop users on your Bet365 app. These offers include up to $60 in bet credits welcome bonus, bet boost, and accumulator bonuses.

Bet365 Banking Options

While Bet365 offers diverse payment options, the available banking methods are quite restrictive. Many youths in Kenya do not have bank cards and e-wallets, yet the bookmaker has made these the only options. There is no mobile money, and even the bookmaker does not allow Kenyan shillings as the currency. Nonetheless, my experience was fantastic, as I managed to deposit and withdraw using my MasterCard. Other methods available on the site are ecoPayz, Astropay, Neteller, paysafecard, and Skrill.

Even with my MasterCard, I had a hard time checking the exchange rates before converting my money into dollars. The biggest surprise is that Bet365 in Kenya has not regarded this market as viable; no wonder there is no attempt to tap the customers that rely on mobile money for their transactions.

Bet365 Customer Support

Customer support at this sportsbook is very professional. Mostly I used the live chat section to communicate, but the officials lived up to my expectations. My emails took a few hours to be answered, but this is what you can expect from any bookmaker. I could not trace any telephone number on the website, so I didn’t make any calls. You can find the email at the bottom of the home page after clicking on the ‘Contact Us’ icon. Lastly, there is a FAQs section which is helpful because you can find some quick answers to everyday problems before contacting customer support.

Frequently Asked Questions About Bet365

Yes, Bet365 has a license from the Betting Control and Licensing Board of Kenya
Yes, you can use your smart device to download the Bet365 Kenya app at any time. Conversely, you can still access the site using your mobile web browser
Unfortunately, Mpesa and Airtel Money which are popular payment methods in Kenya, are not part of the banking options
Yes, the live chat and email channels are available across the clock, but the site has not provided a telephone number